Xabaje Privacy Policy — Your Data Is Completely Safe With Us

Xabaje is a trusted online betting and gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh. Our Privacy Policy explains how we collect, use, store, and protect your personal information.

This Privacy Policy applies to the Xabaje website, mobile app, and all other digital services. We respect your privacy and take the highest technical and organizational measures to keep your data secure.

2.1 Information You Provide Directly

Information you provide directly during registration and account management:

2.2 Automatically Collected Information

• Device Information: Device type, operating system, and browser version.
• IP Address: For geolocation and security purposes.
• Usage Patterns: Pages visited, time spent, and buttons clicked.
• Transaction History: All deposits, withdrawals, and betting activity.
• Cookies & Tracking Data: For session management and remembering your preferences.

Xabaje uses your information for the following purposes:

• Account Management: Registration, login, and identity verification.
• Payment Processing: Tracking deposits, withdrawals, and transaction records.
• Support Services: Resolving your issues and complaints.
• Security Verification: Detecting fraud, hacking, and illegal activity.
• Legal Obligation: Anti-money laundering compliance and meeting regulatory requirements.
• Service Improvement: Analyzing user experience and improving the platform.
• Contact: Sending important updates, bonus offers, and security alerts.

Xabaje shares your personal data with third parties only in limited circumstances:

4.1 When Data May Be Shared

• Payment Providers: Solely to process transactions with payment partners such as Mobile Pay, Nagad, and Rocket.
• Law Enforcement Agencies: Under a court order or legal obligation.
• KYC Provider: Licensed entities for identity verification purposes.
• Business Succession: In the event of a company merger or transfer, this policy will remain in effect.

4.2 Never Shared

• To advertising companies or marketing agencies.
• To other betting or gaming platforms.
• To any third party for their own benefit.

Xabaje uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

Xabaje determines how long your data is retained based on legal requirements and business purposes:

• Account Information: For the duration of your active account and for 5 years after closure (as required by law).
• Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Support Conversations: Up to 3 years after your last interaction.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Xabaje strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a minor is using our platform, that account will be immediately closed and all associated data will be deleted.

Xabaje follows the highest industry standards to protect your data. Our security measures include:

• AES-256 Encryption: All stored data is encrypted.
• SSL/TLS Connection: All data transfers occur through secure channels.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by independent experts.
• Firewall & DDoS Protection: To protect our servers from cyberattacks.
• Restricted Access: Only authorized personnel have access to your data.

No method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

To exercise any of your privacy rights, please follow the steps below:

• View or Correct Your Data: Log in to your account and make changes directly from your profile settings.
• Data Deletion: Email support@xabaje.biz and clearly state your request.
• Opting Out of Marketing: Click the "Unsubscribe" link at the bottom of any email.
• Account Closure: Contact our support team.

Once your request is received, we typically Within 30 days We will respond promptly. Complex cases may take longer, but you will be kept informed throughout.

Xabaje may update this Privacy Policy from time to time, due to new legal requirements, the introduction of new services, or security improvements.

When significant changes are made, we will:

• We will send a notification to your registered email address.
• We will display a clear notice on the platform.
• We will update the "Last Updated" date at the top of the page.

Continued use of Xabaje after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions or concerns about this Privacy Policy or your data, don't hesitate to reach out to us:

• Email: support@xabaje.biz
• Subject Line: "Privacy Policy Inquiry"
• Live Chat: Via chat support after logging into the platform.
• Timeframe: 24 hours a day, 7 days a week.

We always take your privacy concerns seriously and strive to resolve them promptly.